Full Time Retail Sales Supervisor (JFK Airport)

Queens, NY
Full Time
Retail
Experienced

$500 SIGN ON BONUS FOR JOINING OUR TEAM!  (Details to Follow)

Company Synopsis

International Shoppes is a duty free and specialty retailer that has operated airport retail and duty free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public.

We are currently located in New York's JFK International Airport; Terminals 1, 5 and 8, Boston's Logan International Airport; Terminals A, B, C and E; Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, and in the fall of 2019 we have proudly opened our doors in Houston's George Bush Intercontinental Airport; Terminal D. Our Corporate office and warehouse is located in Valley Stream, NY.

Summary:

Supervisors are responsible for the complete operation of designated areas.  Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

Responsibilities:

  • Manage the store in the absence of management, demonstrating outside sales and customer service skills.
  • Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
  • Adhere to U.S. Customs regulations and all company policies and procedures.
  • Ensuring client concerns are solved professionally
  • Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
  • Act as role models of professionalism, ethical behavior and effective decision making at all time.
  • Delegating tasks and following-up to ensure task completion.
  • Observing and providing feedback of Associate performance.
  • Motivating associate to perform at a high level
  • Training employees to interact with clients in a professional manner

Education & Experience:

  • Minimum of three (3) years of retail experience
  • Minimum of one (1) year of supervisor/manger experience.
  • Minimum of one (1) year of previous customer service or selling experience
  • Ability to work in fast-paced environment
  • Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
  • Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Requirements:

  • Must present professional appearance while interacting with clients
  • Must be team oriented
  • Must participate in semi-annual inventory
  • Must pass airport security background

Physical Requirements:

  • Must be able to lift up to 25lbs 
  • Must be able to stand and/or walk for eight hours per shift
  • Must be able to bend, kneel, and stoop.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job.  Duties, responsibilities and activities may change at any time with or without notice.

We are an Equal Opportunity Employer

Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*